Seasonal Client Services Concierge, Bergdorf Goodman
Core
Full-time seasonal client services representative handling inquiries, resolving issues, and providing product information for Bergdorf Goodman's luxury retail customers.
Role type
Client Services Concierge
Builds
Customer relationships and sales for a luxury retail brand
Domain
Luxury retail
Deliverable
client delivery
Required skills
POS systems, verbal and written communication, problem-solving, multitasking, patience, empathy, active listening, product knowledge, loyalty program advocacy
Preferred skills
Luxury industry trends knowledge, flexibility, teamwork, stress management
Technologies
Point-of-Sale (POS) systems, mobile devices
Responsibilities
Respond to client inquiries via phone or email, recommend merchandise based on product knowledge, ensure audit compliance and accurate record keeping, advise customers of BG Loyalty program benefits, utilize mobile devices to communicate with customers, maintain confidentiality of proprietary information
Seniority
Entry-level, seasonal