Mitarbeiter:in stationärer Kundenservice und Click&Collect in Voll- und Teilzeit
Core
Customer service and Click & Collect operations for a luxury department store, handling inquiries, returns, and card services.
Role type
Stationary customer service and Click & Collect associate
Builds
Customer service interactions, Click & Collect fulfillment, Breuninger Card administration
Domain
Retail / Luxury Fashion
Deliverable
product features
Required skills
Customer consultation, Claims management, Tax-Free processing, Gift card sales, PC proficiency, Quick IT system adaptation
Preferred skills
First professional experience, Strong verbal and written expression, Team collaboration, Service orientation, Flexibility
Responsibilities
Advise customers on all store services, Process and verify Breuninger Card applications and expenses, Handle Click & Collect inquiries including returns and pickups, Manage complaints and Tax-Free procedures, Sell gift cards and other services
Seniority
Entry-level to Junior