Alterations Associate
Core
Provide customer service and tailoring expertise as part of the tailoring team at a luxury fashion retailer.
Role type
Alterations Associate
Builds
Custom garment alterations and fittings for luxury customers
Domain
Luxury retail fashion
Deliverable
product features
Required skills
garment fitting, alterations on wide range of garments, sewing, pressing, spotting, use of standard and specialty machines (double-blind, buttonhole, cover-stitch, leather), knowledge of luxury merchandise fabrication and styling
Preferred skills
technical background in leather, knits, double face, beading, fine tailoring, buttonholes
Technologies
Double-blind machine, Buttonhole machine, Cover-stitch machine, Leather machine
Responsibilities
Model customer service principles, achieve performance and productivity goals, create excellent customer relationships, follow store and workroom policies, make alterations decisions during fittings, maintain clean and safe work environment, support company initiatives
Seniority
Entry-level to Mid-level, hands-on IC