Seasonal Docent
Core
Greet and engage customers, conduct personalized experiences highlighting key products and brand heritage, and manage the Concierge Lounge including check-ins, beverage service, and coat check.
Role type
Seasonal retail docent and concierge associate
Builds
Luxury shopping experiences and seamless customer journeys for high-net-worth clients
Domain
Luxury retail
Deliverable
product features
Required skills
Multi-tasking, superior verbal communication, bi/multi-lingual ability, problem-solving, flexibility, professional demeanor
Preferred skills
Passion for luxury culture, hospitality industry knowledge, solution-oriented mindset
Technologies
None
Responsibilities
Greet and engage customers with warmth; Conduct personalized product experiences; Facilitate connections throughout the store; Operate flexibly between sales floor and Concierge Lounge; Welcome guests and register visitors in the lounge; Offer beverages and manage coat check services; Maintain an organized lounge environment; Collaborate with sales associates and management.
Seniority
Seasonal, entry-level IC