Coordinator, 3rd Floor
Core
Operational leadership and coordination on the selling floor to ensure seamless execution of daily business needs, client support, and service standards.
Role type
Senior retail operations coordinator (floor leadership)
Builds
Daily operational flow, client experience, and team coordination for luxury retail stores
Domain
Luxury retail operations
Deliverable
product features
Required skills
Scheduling, delegation, client issue resolution, floor standards management, retail technology proficiency, multi-priority management
Preferred skills
Luxury retail experience, leadership presence, adaptability
Responsibilities
Create efficient and flexible staff schedules; coordinate client, product, and technology support; act as liaison for repairs and service issues; delegate tasks to associates; maintain floor cleanliness and service standards; manage real-time communication via email and phone.
Seniority
Senior, hands-on IC