Specialized Operations Associate Supervisor
Core
Lead and coordinate store opening operations, supervise specialized operations teams for cash handling and inventory, and manage returns processing for a luxury retail environment.
Role type
Senior Operations Supervisor (Retail)
Builds
Store operations, cash management systems, inventory accuracy, and returns logistics for luxury retail brands.
Domain
Luxury Retail
Deliverable
product features
Required skills
Team leadership, cash reconciliation, inventory management, returns processing, audit compliance, cross-functional training, scheduling, conflict resolution, policy enforcement, physical labor (lifting, climbing), computer proficiency.
Preferred skills
KPI execution, real-time coaching, process improvement recommendations, stakeholder partnership.
Responsibilities
Lead store opening coordination; supervise daily cash entry, deposits, and chargeback reconciliation; manage jewelry operations including inventory accuracy, repairs, and trunk shows; oversee returns desk and transfer compliance; conduct internal audits; support cross-functional training; motivate team and assist in hiring/promotion decisions.
Seniority
Senior, hands-on IC