Field Technician
Core
Install and repair customer service drops/outlets for residential and business properties, troubleshoot signal issues, and ensure proper upstream/downstream signal levels.
Role type
Field Technician (Telecommunications/ISP)
Builds
Customer connectivity and service reliability for Cable One/Sparklight
Domain
Telecommunications / ISP / Cable Infrastructure
Deliverable
physical/clinical work
Required skills
electronic test equipment operation, online diagnostic tools, ladder work, lifting up to 80 lbs, customer service, problem solving, driving
Preferred skills
none stated
Technologies
electronic test equipment, online diagnostic tools
Responsibilities
Install customer service drops or outlets in residential and business properties; troubleshoot and repair reception performance issues from customer equipment to distribution amplifier; ensure proper upstream and downstream signal levels at customer premises; suggest service upgrades and educate customers on equipment
Seniority
Entry-level, hands-on IC