Implementation Project Specialist
Core
Guide clients through the implementation journey for Employer of Record (EOR) and Managed Services, ensuring seamless onboarding and technology setup.
Role type
Implementation Project Specialist (EOR/Managed Services)
Builds
EOR and Managed Services implementations for global clients
Domain
Global HR, Payroll, and Employer of Record services
Deliverable
client delivery
Required skills
project coordination, stakeholder management, risk identification, process adherence, problem-solving, proactive communication
Preferred skills
experience in onboarding or implementation, basic understanding of EOR/global employment/payroll/HR/Managed Services
Responsibilities
Welcome and guide clients through implementation journey, own implementation projects and maintain plans/timelines, coordinate onboarding across internal teams and external partners, support EOR and Managed Services implementations (Payroll, HR/Benefits, Accounting, Entity Management), drive technology setup and deliver platform training, monitor project progress and escalate issues, maintain go-live forecasting and client communication, collaborate with Sales and Client Success for handovers
Seniority
Individual Contributor, mid-level
