Principal Scientist, R&D – Consumer Experience (CX) Product Insights
Core
Technical authority and methodologist for consumer experience (CX) research across the product lifecycle, translating consumer needs into product and packaging experience requirements to drive innovation.
Role type
Principal Scientist, R&D – Consumer Experience (CX) Product Insights
Builds
End-to-end CX learning strategies, study designs, and evidence-based product/packaging decisions
Domain
Consumer Packaged Goods (CPG) / Food & Beverage / Consumer Research
Required skills
CX research methods (qualitative/quantitative), study design, instrument development, data synthesis, stakeholder influence, vendor QA, technical coaching, statistical interpretation, cross-functional leadership
Preferred skills
CPG or food & beverage industry experience, experience with multiple brands/platforms, experience managing vendor ecosystems
Technologies
survey/testing platforms, analysis packages, dashboards/BI
Responsibilities
Architect end-to-end CX learning plans from exploration to validation; Select and apply appropriate research methods aligned to decision risk; Translate consumer learning into clear experience requirements for product development; Lead high-stakes stakeholder readouts and synthesize findings for executive and technical audiences; Evaluate, pilot, and standardize emerging CX methods and analytics; Coach and upskill scientists and partners on CX rigor and best practices; Audit vendor strategy and performance for the portfolio
Seniority
Principal, technical authority & mentorship
