Head of GBS Insights & Analytics
Core
Lead the transformation of Global Business Services (GBS) from reactive operations to proactive intelligence by embedding advanced analytics and predictive models across Finance, Supply Chain, and HR service lines.
Role type
Senior leadership (Head of) for GBS Analytics & Strategy
Builds
Predictive models, functional intelligence capabilities, and internal analytics products/platforms for GBS teams
Domain
FMCG / Global Business Services (Shared Services)
Deliverable
production ML models | product features
Required skills
GBS/Shared Services transformation strategy, advanced analytics (predictive/prescriptive modeling), stakeholder management, change leadership, program management, business logic understanding (Finance/Supply Chain/HR), strategic prioritization
Preferred skills
MBA in finance/supply chain/operations, Lean/Six Sigma/Design Thinking certification, experience managing offshore delivery centers
Technologies
AI-driven predictive models, internal analytics platforms
Responsibilities
Design a 3-year roadmap to shift GBS from descriptive to predictive and prescriptive analytics; Partner with operational teams to identify friction points for predictive model deployment; Prioritize opportunities and drive business benefits through insights; Oversee development of internal analytics products with Tech teams; Lead curriculum strategy to upskill operational staff into Functional Insights Experts
Seniority
Senior, hands-on IC with strategic leadership
