Head of GBS Insights & Analytics
Core
Lead the transition of GBS from reactive operations to proactive intelligence by embedding advanced analytics and predictive models into service lines (Finance, Supply Chain, HR) to deliver granular insights and preemptive recommendations.
Role type
Senior leadership (Head of) for Global Business Services (GBS) Analytics & Strategy
Builds
Internal analytics products/platform add-ons and a 3-year roadmap for predictive/prescriptive capabilities
Domain
FMCG / Global Business Services (Shared Services)
Deliverable
production ML models
Required skills
Strategic roadmap design, predictive modeling, change management, stakeholder management, program management, business logic understanding of GBS functions, offshore delivery management
Preferred skills
Lean/Six Sigma/Design Thinking certification, MBA in finance/supply chain/operations
Technologies
AI-driven predictive models, advanced analytics platforms
Responsibilities
Design a 3-year roadmap to shift GBS from descriptive to predictive/prescriptive analytics; Partner with operational teams to identify friction points for predictive models; Prioritize opportunities and drive business benefits; Oversee development of internal analytics products; Lead curriculum strategy to upskill operational staff into Functional Insights Experts
Seniority
Senior, hands-on leader with strategic oversight
