Studentische Aushilfe / kaufmännische Aushilfe (m/w/d)
Core
Support customer service team with handling inquiries and documentation for building management solutions.
Role type
Student administrative assistant (customer service)
Builds
Customer service processes and documentation for building management services
Domain
Building management / Property services
Deliverable
dashboards & analysis
Required skills
MS Office, German (fluent), customer service experience, documentation, organization
Responsibilities
Handle customer inquiries via phone and email, document customer communications, track open tasks and deadlines, follow service-level processes