Senior End User Engineer
Core
Provide technical support, maintenance, and optimization for end-user devices and applications, focusing on Windows operating systems and related technologies.
Role type
Senior End User Computing Engineer (Windows)
Builds
End-user computing environments, device configurations, and application deployments
Domain
Fintech / Enterprise IT Infrastructure
Required skills
Windows 10/11 engineering, PowerShell scripting, Bash scripting, Microsoft Intune, SCCM, Active Directory, MS 365, Mobile Device Management (MDM), software packaging, automated workstation builds
Preferred skills
ITIL v4, ServiceNow, TCP/IP, firewall policies, network infrastructure, IT security compliance
Technologies
Windows 10, Windows 11, PowerShell, Bash, Microsoft Intune, SCCM, Active Directory, MS 365, ServiceNow
Responsibilities
Troubleshoot hardware and software issues via phone, email, or in-person; Install, configure, and maintain Windows operating systems; Implement and manage device configuration and endpoint security; Deploy and manage software applications; Configure endpoint management tools (SCCM, Intune, JAMF); Provide user training and guidance; Document technical issues and develop custom reports; Identify areas for process improvement and automation using scripting
Seniority
Senior, hands-on IC
