Implementation Manager
Core
Lead complex merchant acquiring and financial institution implementations, acting as a trusted advisor to drive end-to-end delivery from initiation through closure.
Role type
Senior Implementation Manager (Client-facing)
Builds
Integrated Fiserv payment solutions for large merchants and financial institutions
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Project management, resource allocation, feasibility studies, cost-benefit analysis, stakeholder management, solution design, policy development
Preferred skills
Mandarin proficiency, Cantonese knowledge
Technologies
Fiserv payment systems and services
Responsibilities
Lead complex implementation work streams and coordinate cross-functional teams; manage resources and project schedules to ensure on-time delivery; conduct feasibility studies and prepare cost-benefit analyses; interface with clients, sales teams, and vendors to interpret services and develop solutions; establish and maintain internal and external relationships; ensure adherence to project methodologies and manage risk and scope changes.
Seniority
Mid-Senior, hands-on IC with strategic advisory elements