Trust & Safety Investigator I

Arizona, US💼 Full-time💰 $58,000–$58,000🗓 2026-09-25 → 2026-09-26

Core

Investigate and resolve risk-related cases including fraud, missing vehicles, and safety issues for the Turo car-sharing marketplace.

Role type

Trust & Safety Investigator

Builds

Safe and secure marketplace environment for car owners and travelers

Domain

Ride-sharing / Car-sharing marketplace

Deliverable

client delivery

Required skills

Fraud investigation, risk signal analysis, interview techniques, case management, law enforcement liaison, data review

Preferred skills

CRM systems, Google Docs, MS Office, Mac expertise

Responsibilities

Respond to and investigate assigned risk cases, lead interviews with suspects and victims, review user accounts and transactions to identify fraud, communicate case developments and trends to management, foster relationships with law enforcement and external partners

Seniority

Individual Contributor, 2+ years experience

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About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.