Subrogation Processor
Core
Facilitate the recovery process of insurance claims by contacting outside parties to collect or pay subrogation demands and negotiate final settlements.
Role type
Subrogation Processor (Claims/Collections)
Builds
Subrogation recovery opportunities for Turo's insurance coverage
Domain
Insurance / Auto & Property Damage Claims
Deliverable
client delivery
Required skills
Claims handling, Collections, Negotiation, Legal action/arbitration management, Documentation preparation, Record keeping, Analytical problem-solving, Time management, Verbal and written communication
Preferred skills
Experience in fast-paced environments, Multitasking, Continuous improvement mindset, KPI-driven performance
Technologies
Office mail systems, Diary/Calendar management tools
Responsibilities
Conduct investigations to determine subrogation potential and pursue recoveries; Prepare documentation and communicate with claims professionals, clients, attorneys, and collection agencies; Negotiate settlements or direct legal action/arbitration; Maintain active tracking of claims status; Contribute to process improvements and meet KPIs for financial performance and cycle time.
Seniority
Mid-level, hands-on IC