Automation Specialist
Core
Design, build, and deploy intelligent workflows using low-code/no-code platforms and AI to eliminate repetitive work and improve operational efficiency across global business functions.
Role type
Automation Specialist (IC)
Builds
Scalable automations, intelligent workflows, and repeatable frameworks for business operations.
Domain
Business Operations / AI-enabled Automation / Low-code Platforms
Deliverable
production ML models | product features
Required skills
Systems thinking, process redesign, low-code/no-code automation, AI tool application, stakeholder collaboration, change enablement, logic and routing design, integration troubleshooting.
Preferred skills
Chatbot development, AI-assisted routing, automated knowledge retrieval, MCP/RESTful integration standards.
Technologies
Microsoft Power Automate, n8n, ServiceNow, Workday, Zapier, Airtable, ChatGPT Codex, Claude Code.
Responsibilities
Identify and redesign business processes for automation; design and deploy intelligent workflows; apply AI capabilities to streamline data processing and routing; connect systems for seamless information flow; measure and communicate automation value; facilitate process-mapping workshops; create repeatable automation frameworks; enable user adoption through training and documentation; establish governance practices for automation ownership.
Seniority
Mid-Senior, hands-on IC