Health Coach - Remote
Core
Conduct telephonic health coaching conversations to help members reduce high-risk behaviors and adopt healthier habits using motivational interviewing.
Role type
Health Coach (IC)
Builds
Individualized behavior change support for program participants
Domain
Digital healthcare / Health and wellness
Deliverable
client delivery
Required skills
Motivational interviewing, telephonic communication, behavior change coaching, data entry, Microsoft Office proficiency, schedule adherence
Preferred skills
Customer service experience, contact center metrics knowledge, lifestyle topic expertise (smoking cessation, weight management, nutrition, exercise, stress reduction, sleep)
Responsibilities
Engage and enroll eligible participants in health programs, provide individualized coaching to reduce risk factors, coordinate with multi-disciplinary care teams, track member progress and program efficacy, adhere to strict scheduling and caseload requirements
Seniority
Entry-level to Junior