On-Site Lead ROI Medical Records Specialist - Huntsville, AL
Core
Processing Release of Information (ROI) requests by retrieving, scanning, and releasing patient medical records in compliance with HIPAA and legal guidelines.
Role type
Lead ROI Medical Records Specialist
Builds
Accurate and timely release of medical records for health plan sponsors, health systems, and physician practices
Domain
Healthcare / Health Information Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ROI fulfillment, medical records retrieval, scanning, HIPAA compliance, Microsoft Office, EMR platforms, medical terminology, quality assurance, customer service, team leadership, onboarding/training
Preferred skills
Subject Matter Expert (SME) capabilities, documentation skills, time management, problem-solving
Technologies
Microsoft Office, EMR platforms
Responsibilities
Retrieve and scan patient medical charts; validate requests and authorizations; maintain equipment and work area; handle incoming requests via mail, phone, fax, or email; provide onboarding and training to new employees; communicate with supervisors regarding quality or system issues; produce reports and metrics; order and process paper records from storage vendors.
Seniority
Lead, hands-on IC with team leadership responsibilities