Marketing Process & Change Manager, APAC
Core
Define and document end-to-end marketing processes across campaigns, events, content, and partner activity to build a foundation for marketing excellence and future AI-driven automation.
Role type
Marketing Process & Change Manager
Builds
Centralised process registry, scalable process documentation, and structured change initiatives for the APAC marketing organisation.
Domain
Marketing operations, Business Process Management (BPM), Change Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process mapping, Business analysis, Operational improvement, Stakeholder engagement, Workshop facilitation, Risk assessment, Change management, Project planning, Data analysis, Strategic communication
Preferred skills
Experience with marketing systems, Familiarity with AI journey integration, Ability to work in ambiguity
Technologies
Marketing and business systems
Responsibilities
Capture and document end-to-end marketing processes; Map cross-functional flows between Marketing, Sales, Channel, Finance, and Operations; Lead structured change initiatives to improve marketing operations; Design communications and training to drive adoption of new ways of working; Translate requirements into clear project plans; Assess impact, identify risks, and support change initiatives.
Seniority
Mid-level, hands-on IC
