Lead ROI Medical Records Specialist - Remote (After Hours - Day Shift)
Core
Processing release of information (ROI) requests for medical records while ensuring patient privacy and compliance with HIPAA regulations.
Role type
Lead ROI Medical Records Specialist
Builds
Medical record releases for health plan sponsors, health systems, and physician practices
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
ROI fulfillment, EMR platforms, HIPAA compliance, quality assurance, customer service, documentation, time management, leadership, training, metrics reporting
Preferred skills
Bachelor's degree, Microsoft Office proficiency
Technologies
EMR platforms, Microsoft Office
Responsibilities
Process and validate ROI requests, perform quality checks on released records, mentor team members and monitor productivity, manage escalations and resolve client issues, provide onboarding and training for new employees, produce reports and metrics
Seniority
Senior, hands-on IC with leadership responsibilities