Salesforce Manager
Core
Own and lead the Salesforce ecosystem, providing technical and strategic leadership for CRM strategy, system optimization, data integrity, and integrations to support fundraising, programs, communications, finance, and operations.
Role type
Senior Salesforce Manager (Technical Lead)
Builds
Enterprise CRM strategy, optimized Salesforce platform, data integrations, and reporting dashboards
Domain
Nonprofit / Global Organizations / CRM / Cloud Infrastructure
Required skills
Salesforce administration, CRM strategy, system integrations, Workday implementation, API development, Apex scripting, R programming, SQL/MySQL, cloud storage management, vendor management
Preferred skills
Salesforce Administrator/Advanced Administrator certifications, Sales Cloud Consultant or Platform App Builder certification, Workday certifications, nonprofit sector experience
Technologies
Salesforce, Marketing Cloud, Workday Studio, EIB, Azure, Tableau, FormAssembly, Revenue Grid, Dun & Bradstreet, GoFundMe Pro, Cyberduck, SOQL
Responsibilities
Own the Salesforce ecosystem and strategic roadmap; lead end-to-end project management for enhancements; design and maintain internal CRM dashboards and reports; develop and manage API/SFTP integrations; oversee platform maintenance, security, and data hygiene; guide and mentor power users; manage vendor relationships and contracts.
Seniority
Senior, hands-on IC with leadership responsibilities
