Field Service Technician
Core
Maintaining, repairing, and troubleshooting gaming devices, ATMs, and amusement equipment in third-party establishments.
Role type
Field Service Technician (Gaming/Hardware)
Builds
Gaming terminals, ATMs, redemption devices for bars, restaurants, and truck stops
Domain
Gaming industry / Hardware maintenance
Deliverable
physical/clinical work
Required skills
mechanical aptitude, troubleshooting, inventory management, auditing procedures, customer interaction, documentation
Preferred skills
experience with ATMs, amusement equipment, HVAC, low voltage, or automotive systems
Technologies
slot machines, dispensers, amusement devices
Responsibilities
Respond to and troubleshoot service calls for equipment repairs, interact with staff and customers to solve issues, manage inventory for parts, complete documentation for device entry and logs, perform auditing procedures on devices
Seniority
Entry-level, hands-on IC