Field Service Technician
Core
Field maintenance and repair of gaming devices, ATMs, and amusement equipment in third-party establishments.
Role type
Field Service Technician
Builds
Maintains and repairs electronic gaming terminals, ATMs, and redemption devices for Accel Entertainment partners.
Domain
Gaming and entertainment hardware maintenance
Deliverable
physical/clinical work
Required skills
mechanical aptitude, troubleshooting, inventory management, auditing procedures, customer interaction, documentation
Preferred skills
experience with ATMs, amusement equipment, HVAC, low voltage, or cable systems
Technologies
slot machines, ATMs, amusement devices, dispensers
Responsibilities
Respond to and troubleshoot service calls for equipment repairs, interact with staff and customers to solve issues, manage inventory for parts, complete device entry logs, perform auditing procedures on gaming devices.
Seniority
Entry-level, on-the-job training provided
