Field Service Technician
Core
Field maintenance and repair of electronic gaming terminals, ATMs, and amusement devices in third-party establishments.
Role type
Field Service Technician (Gaming Equipment)
Builds
Gaming terminals, ATMs, amusement devices for bars, restaurants, and casinos
Domain
Gaming & Hospitality
Deliverable
physical/clinical work
Required skills
mechanical aptitude, troubleshooting, inventory management, auditing procedures, customer interaction, documentation
Preferred skills
experience with ATMs, HVAC, low voltage, or automotive systems
Technologies
slot machines, dispensers, redemption devices
Responsibilities
Respond to and troubleshoot service calls for equipment repairs, interact with staff and customers to solve issues, manage inventory for parts, complete device entry logs, perform auditing procedures on gaming devices
Seniority
Entry-level, on-the-job training provided