Front Desk / Host (DO NOT APPLY)
Core
Greet guests, manage front desk operations, coordinate game rentals and merchandise sales, and assist with dining flow and transactions at a restaurant and entertainment venue.
Role type
Front Desk Host / Guest Services Associate
Builds
Guest experiences through food, drinks, games, and retail services
Domain
Hospitality / Entertainment
Deliverable
product features
Required skills
Guest communication, transaction processing, inventory management, table management, conflict resolution, cash handling
Preferred skills
Restaurant or retail experience
Technologies
POS systems, Power cards, gift cards
Responsibilities
Greet guests upon entry and bid farewell, coordinate game rentals and merchandise sales, manage wait times and seating, process bill transactions and handle cash reconciliation, restock supplies and maintain station cleanliness, assist with table bussing and cleaning, communicate issues to management
Seniority
Entry-level, hourly team member