General Manager
Core
Overseeing and directing the seamless running of a high-volume sports bar and restaurant, ensuring efficient service and outstanding customer experiences.
Role type
General Manager (Multi-unit restaurant operations)
Builds
Full-service restaurant operations (food, beverage, events) for corporate and social gatherings
Domain
Hospitality / Restaurant Management
Deliverable
client delivery
Required skills
Multi-unit restaurant management, inventory control, operational strategy, financial acumen, staff training and coaching, guest relations, mixology knowledge, wine product knowledge, Microsoft Office proficiency
Preferred skills
Experience opening upscale full-service restaurants, strong analytical capabilities, leadership ability, problem-solving skills
Technologies
Microsoft Office
Responsibilities
Lead and manage all department operations; establish and maintain accurate inventory records; monitor operations to ensure brand standards are executed; create and develop operational strategies aligned with brand goals; balance staffing levels and labor costs; train and coach managers and employees; resolve guest complaints and implement corrective actions; monitor quality assurance scores and guest feedback.
Seniority
Senior, hands-on IC