Service Owner – Infrastructure & Security Services
Core
Global strategy, governance, and operational performance of critical infrastructure and security services (Workplace, IAM, IGA, Observability, Disaster Recovery, Vulnerability Management) within a Global Capability Center for a semiconductor environment.
Role type
Senior IC Service Owner (Infrastructure & Security)
Builds
End-to-end service outcomes for global infrastructure and security capabilities
Domain
Semiconductor industry + IT Infrastructure & Cyber Security
Required skills
Global service strategy, IT service management, Zero Trust principles, cyber-security governance, technology resilience, risk management, vendor management, financial management, GCC leadership, distributed team leadership
Preferred skills
25,000+ user scale environment experience, semiconductor/high-tech manufacturing experience, ITIL 4 Managing Professional, CISSP/CISM/CRISC, Microsoft Security/Azure/Identity certifications
Technologies
Cloud platforms, Identity & Access Management (IAM), Identity Governance & Administration (IGA), Observability tools, AIOps, Automation frameworks
Responsibilities
Define service vision, operating model, standards, controls, KPIs, SLAs, and OLAs; Lead joiner-mover-leaver processes and access governance; Build proactive monitoring and executive reporting; Own disaster recovery governance and recovery testing; Establish vulnerability management processes and risk prioritization; Manage strategic technology vendors and service budgets; Build and scale high-performing GCC teams
Seniority
Senior, hands-on IC with strategic leadership
