Clinical Account Specialist - CAS
Core
Provide specialized clinical product support, technical assistance, and training to physicians and EP lab staff on Biosense Webster catheter systems and equipment during cardiac procedures.
Role type
Clinical Account Specialist (Technical Sales - MedTech)
Builds
3D cardiac electroanatomical mapping and navigation systems for electrophysiologists
Domain
MedTech / Electrophysiology / Cardiac Care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced clinical knowledge of cardiac ablation, electrophysiology technology, and market landscape; Consultative selling techniques; Technical troubleshooting; Product portfolio knowledge; Ability to travel up to 75%; Valid Class B driver's license
Preferred skills
Experience introducing new technologies to the market; Experience working with key opinion leaders (KOLs); Strong problem-solving in high-pressure situations; Relationship-building capabilities
Technologies
CARTO® 3 System, RF generators, Microsoft Office Suite
Responsibilities
Train customers on BW products to optimize utilization; Collaborate with colleagues to share best practices; Increase awareness of BW solutions and facilitate engagement with key decision-makers; Maximize customer case support capacity through planning and scheduling; Foster collaboration with local teams, Field Service Engineers, and partners; Stay current on product IFUs, best practices, and new developments; Respond to customer and partner inquiries; Complete administrative activities including compliance training and expense reporting; Maintain safe driving and fleet standards
Seniority
Mid-Senior, hands-on IC
