Financial Aid Advisor I
Core
Advise and counsel students and families on financial aid eligibility, process awarding, and manage special circumstances appeals.
Role type
Entry-level financial aid advisor
Builds
Financial aid awards and student support services
Domain
Higher Education / Student Financial Services
Deliverable
client delivery
Required skills
Customer service, file review, policy interpretation, data accuracy, deadline management, Microsoft Office
Responsibilities
Advise and counsel students on financial aid eligibility; Review and process student files and adjust awards; Interpret federal, state, and institutional financial aid policies; Assist with financial aid appeals and special circumstances; Respond to escalated student inquiries.
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