Training Experience Specialist
Core
Manage education services including training delivery oversight, course enrollments, and consumption reporting for West and Central US Enterprise customers.
Role type
Training Experience Specialist (Service Operations)
Builds
Red Hat Learning Subscription assignments, skills paths, and training delivery coordination
Domain
Enterprise Open Source Software / Training Services
Deliverable
product features
Required skills
Project management, program management, customer service, event coordination, reporting and analytics, virtual platform management, stakeholder communication
Preferred skills
None stated
Technologies
Google Meet, Microsoft Teams
Responsibilities
Manage training delivery oversight and coordination, handle course enrollments and consumption reporting, support high complexity projects, serve as customer interface for training requests, manage trouble tickets for training services, run project management reviews with stakeholders
Seniority
Associate, hands-on IC
