Technical Account Manager - Openshift (m/f/d)
Core
Trusted advisor providing technical and architectural guidance for Red Hat OpenShift to strategic enterprise customers.
Role type
Senior Technical Account Manager (Enterprise)
Builds
Customer engagement plans, documentation, and successful implementation of containerized cloud application platform solutions.
Domain
Enterprise Cloud / Container Orchestration / Open Source
Deliverable
client delivery
Required skills
Enterprise architecture comprehension, container orchestration, Kubernetes, IT automation, DevOps environments, RPM-based Linux, Java technologies, public cloud services (AWS, Azure, GCP), CI/CD concepts
Preferred skills
System management, cloud solutions, technical leadership, training delivery, AI Platform understanding, containerized application development
Technologies
Red Hat OpenShift, Red Hat Ansible Automation Platform, Kubernetes, AWS, Azure, GCP, RPM-based Linux, Java
Responsibilities
Manage and grow enterprise customer relationships; perform technical reviews to prevent issues; investigate and resolve major incidents; partner with engineering and product teams to debug issues; contribute to knowledge base; deliver portfolio updates and upgrades; travel to visit customers and attend events.
Seniority
Senior, hands-on IC with mentorship aspects