EVP, Head of Production Services & Reliability Engineering
Core
Lead enterprise production operations, site reliability engineering, disaster recovery, and change management for mission-critical technology platforms supporting financial advisors and investors.
Role type
Senior executive (EVP) leading enterprise technology operations and reliability
Builds
Resilient, scalable, secure, and high-performing services for LPL's advisors, investors, and employees
Domain
Financial services / Enterprise Technology Operations
Required skills
Enterprise technology operations leadership, Site Reliability Engineering (SRE), Operational resilience & disaster recovery, Change & release management, Incident & problem management, Cloud & hybrid infrastructure operations, Observability & automation, Strategic planning & execution, Financial acumen, Vendor management
Preferred skills
Master's degree in IT/Engineering/Business, Financial services experience, AWS/Azure cloud operations, Modern reliability engineering platforms, ITIL/SRE certifications
Technologies
AWS, Azure, Cloud platforms, Observability tools, Automation platforms
Responsibilities
Define strategic vision and roadmap for production operations; Lead 24x7 operational support for critical applications; Build and mature SRE capabilities; Establish reliability objectives and metrics; Oversee batch operations and scheduling; Own disaster recovery strategy; Lead change and release management; Drive automation and modernization; Develop executive reporting dashboards; Partner with engineering, security, and business leaders; Lead financial planning and workforce strategy; Mentor leadership team; Advise executive leadership on operational risk and readiness.
Seniority
Executive (EVP), Strategy & Mentorship