Operations Associate Analyst
Core
Provide critical operational support for wealth management products (GWP, MWP, OMP, PWP, SMA) and act as a liaison between Overlay Service and Overlay Operations to ensure accurate processing of advisor-driven requests.
Role type
Operations Associate Analyst
Builds
Operational workflows for Guided Wealth Portfolios, Model Wealth Portfolios, Optimum Market Portfolios, Personal Wealth Portfolios, and Separately Managed Accounts
Domain
Financial Services / Wealth Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operations experience, MS Office, Beta, Siebel, ClientWorks, Move Money Tool, regulatory compliance knowledge, inquiry resolution, process improvement, quality control
Preferred skills
SIE licensing, managed accounts support, advisory platforms experience
Technologies
Beta, Siebel, ClientWorks, Move Money Tool
Responsibilities
Process requests across multiple platforms, maintain product knowledge, support internal business partners, ensure SLA compliance, assist with new process implementation, resolve complex inquiries, review procedures for efficiency, maintain policy documents, serve as SME in specific product areas, collaborate on system enhancements and testing
Seniority
Mid-level, hands-on IC