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Manager Operational Excellence, Day Shift, Operational Excellence

Gaithersburg, MD, US💼 Full-time💰 $105,664–$105,664🗓 2026-09-22 → 2026-09-25

Core

Lead high-impact, complex, cross-functional operational improvement initiatives to improve quality, safety, patient experience, workforce engagement, and financial performance in a healthcare environment.

Role type

Manager of Operational Excellence (Healthcare Operations)

Builds

Operational improvement initiatives, executive presentations, scorecards, and reports

Domain

Healthcare operations and process improvement

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Leading cross-functional operational improvement initiatives, managing multiple concurrent projects, data analytics, statistical analysis, coaching leaders on continuous improvement methodologies, stakeholder engagement, change management, structured problem solving

Preferred skills

Lean Six Sigma Black Belt, Master's degree in healthcare administration/MBA/MPH/Nursing/Industrial Engineering, experience with statistical analysis software

Technologies

Microsoft Word, Excel, PowerPoint

Responsibilities

Partner with executive and operational leaders to identify opportunities for improvement, ensure projects deliver measurable and sustainable outcomes, develop executive presentations and reports, manage and mentor Operational Excellence Advisors, translate data into actionable recommendations, facilitate multidisciplinary teams, support organizational change initiatives, coach leaders and frontline teams on continuous improvement

Seniority

Manager, hands-on leadership

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