Manager, Rights Administration
Core
Managing third-party inquiries and administrative workflows for artist royalty accounts and catalog rights within Warner Music Group's legal and finance departments.
Role type
Manager, Rights Administration
Builds
Royalty account data, payment verification documentation, and customer service responses for artists and rights holders.
Domain
Music Industry / Music Rights Administration
Deliverable
client delivery
Required skills
High-volume customer service, data entry and analysis, Google Workspace proficiency, artist royalty statement interpretation, EROS and SAP system familiarity, vendor management, case management, report generation
Preferred skills
3+ years in royalty administration, Bachelor's degree
Technologies
Google Workspace, EROS, SAP
Responsibilities
Respond to high-volume third-party royalty inquiries, conduct research in internal royalty systems, oversee changes to royalty accounts, resolve internal holds, draft letters of direction for payee changes, liaise with vendors for new payment setups, manage workload to meet productivity expectations, log and track communications and generate metrics
Seniority
Manager, operational oversight