MDM & Customer Onboarding Analyst
Core
Lead customers through the onboarding process and manage end-to-end Master Data Management for customer and supplier data in global energy systems.
Role type
Customer Onboarding & Master Data Management Analyst
Builds
Customer accounts and master data records in Navision, Salesforce, Payment 24, and Supplier One
Domain
Energy (Downstream fuels, aviation, lubricants, LPG, bitumen)
Required skills
Customer onboarding execution, KYC documentation review, Master data creation and maintenance, System data entry (Navision/Salesforce), Pricing updates, Cross-functional stakeholder coordination, Data quality remediation
Preferred skills
MBA or Master's in Business Management, 1-3 years in customer-facing roles, Cross-cultural collaboration
Technologies
Navision, Salesforce, Payment 24, Supplier One, Microsoft Office (Outlook, Excel, Word, PowerPoint)
Responsibilities
Review KYC documents for corporations, trusts, and individuals; Create and update customer master data in multiple systems; Update fuel/lubes and aviation pricing based on schedules; Track end-to-end onboarding requests; Perform system integrity checks and correct data errors; Design data quality improvement action plans
Seniority
Junior to Mid-level, hands-on IC