Engineer I,Systems Reliability Engineering
Core
Ensure reliability, availability, and operational performance of critical Retail Technology platforms supporting Levi Strauss & Co. global business.
Role type
Senior IC Systems Reliability Engineer
Builds
Retail Technology platforms (Xstore, Xoffice, POS, ORCE, MPOS, RFID, Omnichannel)
Domain
Retail Technology / Enterprise Infrastructure
Required skills
incident management, root cause analysis, production support, automation, monitoring, observability, scripting, CI/CD, ITIL, security compliance
Preferred skills
experience with Xstore, Xoffice, ORCE, MPOS, RFID, New Relic, AIOps, Azure, Python
Technologies
Xstore, Xoffice, ORCE, MPOS, RFID, New Relic, Python, Azure, CI/CD, AIOps
Responsibilities
Manage production incidents and operational issues; Perform root cause analysis and implement corrective actions; Support production releases and service transitions; Drive automation and continuous improvement initiatives; Collaborate with engineering teams and stakeholders to optimize platform performance
Seniority
Senior, hands-on IC
