Engineer I,Systems Reliability Engineering
Core
Provide hands-on production support for Product Creation and Master Data platforms (FlexPLM, DaVinci, Infor Nexus, MDM) ensuring availability and data integrity.
Role type
Junior IC systems reliability engineer (production support)
Builds
Product Creation and Master Data platforms
Domain
Manufacturing / Enterprise Data / Integration
Deliverable
production ML models
Required skills
IT production support, application operations, API support, middleware management, queue management, batch process support, incident management, change management, root cause analysis, automation scripting, Agentic AI tool usage
Preferred skills
PLM/MDM platform experience, ERP integration knowledge, cross-region handover experience
Responsibilities
Support enterprise applications, APIs, middleware, queues, batch processes and file feeds; Monitor application health, queue age, interfaces, alerts and data-control indicators; Maintain accurate incident records, runbooks, dependency maps and knowledge articles; Collaborate with product, engineering, infrastructure, enterprise data, ERP and business teams
Seniority
Junior, hands-on IC
