Sr Fraud Prevention Analyst
Core
Sr Fraud Prevention Analyst supporting Levi Strauss & Co.'s Enterprise Fraud & Abuse Program by identifying, investigating, and mitigating fraud across Direct-to-Consumer (DTC) channels, with a primary focus on ecommerce fraud detection and transaction monitoring for the U.S. and Canada business.
Role type
Senior IC fraud prevention analyst (ecommerce focus)
Builds
Fraud detection workflows, transaction review outcomes, and risk mitigation strategies for US and Canada ecommerce operations
Domain
Retail / Ecommerce / Fraud & Risk
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Fraud operations, fraud investigations, transaction review, risk-based decision making, data analysis, pattern recognition, advanced Excel, case management, SLA adherence
Preferred skills
Ecommerce fraud program support, fraud prevention platforms (Forter, Signifyd, Riskified), enterprise platforms (Salesforce, ServiceNow, Looker, Arc), SQL, POS databases, Order Management Systems (OMS)
Technologies
Forter, Signifyd, Riskified, Salesforce, ServiceNow, Looker, Arc, SQL, Excel
Responsibilities
Monitor omnichannel behavior and fraud model adjustments; Review high-risk orders, payments, accounts, refunds, and claims; Investigate transactional anomalies and customer care escalations; Analyze transactional data to identify fraud trends and root causes; Develop reports and dashboards to support decision-making; Partner with cross-functional teams on fraud mitigation initiatives
Seniority
Senior, hands-on IC
