Gérant(e)
Core
Manage daily operations for a beverage return location within a network of 400 sites across Quebec, ensuring service quality, safety compliance, and team performance.
Role type
Operations Manager (Retail/Logistics)
Builds
Beverage return locations and operational processes
Domain
Waste management / Beverage return system
Deliverable
product features
Required skills
Team leadership, customer service, operational compliance, inventory management, scheduling, technical troubleshooting, performance tracking
Preferred skills
Specialized repairs, training new hires
Technologies
Return machines, inventory systems, communication tools
Responsibilities
Manage customer feedback and complaints, ensure safety and quality compliance, oversee opening/closing procedures, lead daily team briefings and assign tasks, monitor inventory and supplies, adjust employee schedules, respond to site alarms and technical issues, support operational teams, perform basic specialized repairs
Seniority
Mid-level, hands-on IC
