shift supervisor - Store# 61923, ST-NICOLAS - ROUTE LAGUEUX
Core
Lead store operations and team deployment to deliver legendary customer service and maintain store standards during scheduled shifts.
Role type
Shift Supervisor (Retail/QSR)
Builds
Customer service experience, quality beverages, and products
Domain
Retail / Food & Beverage
Deliverable
product features
Required skills
Team leadership, customer service, operational execution, cash management, health & safety compliance, coaching, French fluency
Preferred skills
Retail environment knowledge, ability to direct others, quick learning, interpersonal skills
Responsibilities
Deploy partners and delegate tasks, maintain calm during high volume, anticipate customer needs, coach and provide feedback to team, execute opening/closing duties, manage cash handling, ensure recipe and presentation standards, follow health and safety guidelines
Seniority
Entry-level / Team Lead