Conseiller(ère) aux retours
Core
Customer service representative managing daily operations at beverage container return stations, assisting citizens and handling returned containers.
Role type
frontline customer service associate (reverse logistics)
Builds
accessible and efficient beverage container return points for citizens
Domain
retail operations / circular economy / waste management
Deliverable
physical/clinical work
Required skills
customer service, counting and sorting containers, operating return systems, basic equipment maintenance, teamwork, adaptability, computer tools
Preferred skills
training colleagues, inventory management, reporting
Technologies
return point systems, basic handling equipment
Responsibilities
assist citizens with returns, count and sort returned containers, operate return systems, maintain work area and equipment, perform light material handling, execute ad-hoc tasks like inventory and cleaning
Seniority
entry-level IC