Sr Field Service Technician
Core
Provide on-site technical service to customers in Hong Kong, ensuring reliable operation of Thermo Fisher Scientific equipment through troubleshooting, maintenance, and repairs.
Role type
Senior Field Service Technician (Instrumentation)
Builds
Customer service commitments including installations, calibrations, preventive maintenance, and repairs
Domain
Life Sciences / Instrumentation
Deliverable
physical/clinical work
Required skills
Electrical or mechanical troubleshooting, equipment repair, calibration procedures, customer training, safety compliance, documentation, priority management
Preferred skills
Mandarin language proficiency, experience with Practical Process Improvement (PPI) Business System
Technologies
Microsoft Office, Outlook
Responsibilities
Perform installations, calibrations, preventive maintenance, and repairs on customer equipment; troubleshoot electrical or mechanical issues; conduct customer training; document service activities; maintain tools and parts inventory; adhere to safety procedures and site requirements.
Seniority
Senior, hands-on IC