CareerPlan

Sr. Site Specialist

Cambridge, Massachusetts, USAFull-time2026-10-30 → 2026-11-10

Core

On-site laboratory service specialist managing inventory, order fulfillment, and lab support operations at customer facilities.

Role type

Senior Site Specialist (Laboratory Services)

Builds

Integrated lab service, support, and supply management

Domain

Life Sciences / Laboratory Services

Deliverable

product features

Required skills

Inventory management, order processing, laboratory safety compliance, customer service, report reconciliation, manual material handling, PPE usage, handheld scanner operation

Preferred skills

Customer experience, lab experience

Technologies

Inventory/order management electronic systems, handheld scanners, Microsoft Office suite

Responsibilities

Perform on-site program replenishments, receiving, put-away, stock rotation, and cycle counts; Execute laboratory services including order delivery, glassware processing, biological waste processing, and gas cylinder change-outs; Analyze and reconcile reports to ensure contractual requirements; Address customer concerns and resolve issues within established timeframes; Participate in safety programs including hazard identification and incident reporting.

Seniority

Mid-level, hands-on IC