CareerPlan

Manager, Quality Systems & Compliance - Deviation/CAPA/Complaints

Greenville, North Carolina, USAFull-time2026-10-23 → 2026-11-10
Hybrid

Core

Lead a team of quality professionals to oversee deviation, CAPA, and complaints management programs ensuring regulatory compliance and operational excellence in pharmaceutical and medical device operations.

Role type

Manager, Quality Systems & Compliance (Deviation/CAPA/Complaints)

Builds

Quality management systems and regulatory compliance frameworks for pharmaceutical and medical device products

Domain

Pharmaceutical manufacturing and medical devices

Required skills

Deviation management, CAPA implementation, root cause analysis, regulatory compliance (cGMP, 21 CFR Part 211, ICH Q9/Q10), team leadership, cross-functional collaboration, audit support, quality metrics analysis, electronic quality management systems (TrackWise, Veeva Vault, MasterControl)

Preferred skills

Pharmaceutical manufacturing experience, medical device quality systems experience

Technologies

TrackWise, Veeva Vault, MasterControl

Responsibilities

Provide leadership and oversight of Deviation, CAPA, and Complaints programs; Lead and develop a team of quality professionals; Oversee deviation investigations and CAPA effectiveness checks; Monitor quality metrics and facilitate governance reviews; Collaborate with cross-functional stakeholders to resolve quality challenges; Support internal and external audits and regulatory inspections

Seniority

Manager, hands-on leadership