Field Application Specialist - South
Core
Provide specialized service and support for Binding Site products in clinical/hospital laboratories, focusing on installation, integration, training, and troubleshooting to enable customer clinical work.
Role type
Field Application Specialist (Medical Diagnostics)
Builds
Clinical diagnostic solutions and middleware integration for life sciences research and patient diagnostics
Domain
Life Sciences / Medical Diagnostics / Clinical Laboratories
Deliverable
physical/clinical work
Required skills
Laboratory middleware management, IT configuration, technical troubleshooting, customer training, technical presentations, sample rules knowledge
Preferred skills
Biology/Immunology/Biochemistry background, medical diagnostics lab experience, driving license
Technologies
Laboratory Information System (LIS), Middleware
Responsibilities
Install and configure analytical parameters and IT components, train customers on optimal instrument usage, provide remote and on-site technical support, complete service reports, maintain customer kit usage records, provide feedback on instrument reliability, conduct installation and maintenance training courses
Seniority
Mid-level, hands-on field specialist