Sr. Customer Planning Specialist
Core
Connects customer commitments, launches, stock requests, and inventory risk to executable supply chain actions to deliver outstanding customer outcomes.
Role type
Senior individual contributor customer planning specialist
Builds
Customer-facing supply chain execution, launch readiness, and inventory risk mitigation
Domain
Supply chain planning and inventory management
Required skills
Customer commitment tracking, launch readiness management, inventory risk analysis, cross-functional collaboration, data analytics, process improvement, ERP system proficiency, stakeholder communication
Preferred skills
Distribution or life sciences supply chain experience, product launch support, inventory risk management, advanced Excel/Power BI/SQL/Logility proficiency, APICS/CPIM certification, Lean/Six Sigma experience
Technologies
ERP systems, Excel, Power BI, SQL, Logility
Responsibilities
Support customer product launches and onboarding; maintain customer commitments and track demand; escalate launch risks and resolve customer issues; manage stock requests and inventory exceptions; monitor inventory aging and obsolescence exposure; drive continuous improvement in supply chain processes; partner with Demand, Supply, and Commercial teams to optimize performance.
Seniority
Senior, hands-on IC