Digital & eBusiness Analyst
Core
Lead digital and eCommerce initiatives, analyze customer behavior, and optimize online presence to drive business growth and enhance customer experience.
Role type
Digital & eBusiness Analyst
Builds
Digital strategies, reporting frameworks, and customer engagement initiatives
Domain
Life Sciences / eCommerce
Deliverable
dashboards & analysis
Required skills
Data analysis, Customer experience management, Project management, Stakeholder collaboration, KPI definition, Digital transformation strategy
Preferred skills
Content management systems, Marketing automation platforms, Data visualization, Global matrix organization experience
Technologies
AEM, WordPress, Eloqua, Salesforce, Power BI
Responsibilities
Drive decision-making through data analysis to optimize eBusiness operations; Build strong reporting frameworks to track performance; Champion digital transformation across the organization; Collaborate with cross-functional teams to align eCommerce initiatives with organizational goals; Engage with stakeholders to develop business justification and approval; Understand performance metrics and establish KPIs for reporting.