Field Service Engineer
Core
Install, commission, maintain, troubleshoot, and repair sophisticated online analyser systems (Minerals and PGNAA) for mining and industrial applications.
Role type
Field Service Engineer (Industrial Analytical Instruments)
Builds
Online analyser systems for mining, minerals processing, and heavy industry
Domain
Industrial instrumentation, mining, minerals processing, radiation safety
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
electrical troubleshooting, electronic troubleshooting, instrumentation troubleshooting, mechanical troubleshooting, software troubleshooting, networking troubleshooting, radiation safety compliance, hands-on technical aptitude, structured problem solving, customer relationship management, travel logistics
Preferred skills
experience with AnStat, MSA, PSM, PGNAA analysers, mining industry knowledge, process control knowledge, Windows-based systems knowledge, industrial networking knowledge
Technologies
AnStat, MSA, PSM, PGNAA Analysers, Salesforce (SFDC), Windows-based systems
Responsibilities
Install and commission analyser systems, perform preventive and corrective maintenance, diagnose and repair electrical/mechanical/software issues, provide remote technical support, maintain service cases in Salesforce, collaborate with engineering and sales teams, obtain and maintain radiation use licences
Seniority
Mid-level, hands-on IC