Field Service Engineer
Core
On-site service, repair, preventive maintenance, upgrades, and installation of complex immunoassay analyzers in hospitals and clinical laboratories.
Role type
Field Service Engineer (Instrumentation)
Builds
Clinical diagnostic blood test systems (Phadia Laboratory Systems) for allergy and autoimmune disease diagnosis
Domain
Life Sciences / Clinical Diagnostics / Instrumentation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Electronics, Biomedical Engineering, Electrical systems, Mechanics, Chemistry technology, Windows software, Network knowledge, Troubleshooting, Calibration, Analytical thinking
Preferred skills
Clinical/diagnostic environment experience (CAP, CLIA, FDA), Biohazard handling, Vendor credentialing
Technologies
Phadia Laboratory Systems, Windows, Network infrastructure
Responsibilities
Perform onsite repairs, preventive maintenance, upgrades, and installation of analyzers; Travel to customer sites to resolve issues; Provide training and assistance to Biomedical Engineering Technicians; Manage travel expenses and adhere to travel policies; Follow Good Documentation Practices for service reports and spare parts.
Seniority
Individual Contributor, Field Technician